Thursday, July 29, 2010

Forcing Attended Remote Control in GFI MAX Remote Management

Suprisingly, after TakeControl functionality (TeamViewer) was added to GFI MAX RemoteManagement we have had a few partners inform us that their customers are only comfortable with attended remote support and there needed to be an option for this.

The VBS script below can be run as an GFI MAX RM Automated Task (or be modified to run as a login script) and changes the TeamViewer configuration to request permission for the user when the session is established.

The script also makes another change, allowing for the exception that unattended remote support is allowed when target workstation/server is not logged in.

Script available here:
http://db.tt/1AmtQZ

Updated 12/08/2010 - In some cases the logic wasn't correct depending on how TeamViewer had been configured.

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